The AI journey of Informatie Vlaanderen

The first 3 steps towards a data-driven government


The challenge

The Flemish administration is on a mission to digitalise and optimise the services of the government. A data-driven government is the ultimate goal.

An Artificial Intelligence scope in a government context will trigger innovative projects. Yet, there’s a gap between the government and AI. It’s time for the government to move and unlock the opportunities of this innovative technology.

How can we use AI and NLP to make our government smarter and more efficient?


Our solution in 3 steps



The AI journey starts with an inspiration session. Our data experts showed public officers the possibilities and limitation of AI and NLP and triggered use cases.


Thanks to the inspiration session, public officers came up with use cases to feed the first Belgian NLP hackathon. This hackathon became a unique platform where hackers met the government and vice a versa.


AIV organised a follow-up day. Vectr.Consulting facilitated NLP workshops to transform use cases into tangible NLP projects. Thanks to this day and the effort of the participants, different departments in the government now acknowledge the possibilities of NLP in their businesses.


Data Science Big Data Natural Language Processing Artificial Intelligence Topic Modeling Chatbots NLP Artificial Intelligence Knowledge graph Sentiment analysis Speech-to-text Onotology Optical character recognition Named entity recognition Translation


Read our full story and discover how we started the AI revolution

Going from use case to NLP project is a complex matter. Luckily, the data experts of Vectr guided us through the process in a fun and interactive way.”
— Marijke Verhavert - Program manager AI
De AI journey van Vectr.Consulting en de Vlaamse Overheid

NLP workshop: From use case to NLP project

On the follow-up day we facilitated workshops for the use cases of the hackathon. “Create the NLP pipeline for your project” was the goal for each participating department. An impossible task to complete for business people without a technical background? Not when you’re accompanied by our data experts.

Creating an NLP pipeline is necessary for the budget estimation of the project. The combination of several NLP components designs the complete NLP pipeline such as: named entity recognition, topic modelling, categorisation, chatbot, matching, translation, speech-to-text, text-to-speech, optical character recognition, sentiment analysis, matching, ontology, knowledge graph,

To sort these components for your own project in a logical workflow creates new insights in NLP and fills the gap between public officers and Artificial Intelligence.

“I loved the down to earth approach of Vectr.Consulting, it really showed the possibilities of NLP in my business context”
— Participant NLP workshop